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How to Access Library Materials

Starting Fall 2020, physical library materials will be accessible by online request only, and in-person pick-up and delivery.

Use the library catalog to request materials for scan, in-person pick-up, or delivery.

Scans and delivery to lockers at Bobst Library are available now for all NYU students and faculty. Home delivery is available now for faculty and PhD students. For graduate and undergraduate students, home delivery will be available starting on September 30th.

Please note these services are limited to NYU students, faculty, and staff. Those from other institutions should contact their institution’s library for help.

Online Resources

NYU students, faculty and staff can access millions of resources online through our catalog. Login with your NetID and password.

NYU Books and Media Not Available in Electronic Format

Use the request buttons in our online catalog for available scanning, library pick-up, or delivery options.

Material from other non-NYU Libraries

Materials from Cooper Union, The New School, and New York School of Interior Design or other libraries may be requested using the Interlibrary Loan (ILL) service. We will do our best to source a digital copy.

Accommodations for Alternative Formats and Accessible PDFs

To procure accessible alternatives, eligible users should contact the Accessibility & Accommodations Librarian at lib-acccommodations@nyu.edu.

For locker pick-up, if you need the entire physical copy and cannot pick up from a locker, email bobst-access@nyu.edu, and we will move the items to the day shelf or arrange home delivery.

For more information visit our Accessibility Services page.


Delivery Service Options for Material Not Available Electronically

Unfortunately, we cannot provide delivery or scanning services for any material available electronically.

Delivery Times

Delivery times are based on demand, delivery option chosen, and delivery distance. We will process requests as quickly as possible within the delivery windows.

A Guide for Choosing the Fastest and Best Delivery Option for You

Delivery option Best for… And you need… Estimated delivery window
Locker Delivery: Bobst and Dibner Students and faculty who come to Washington Square or Tandon (Brooklyn) campus regularly. General book and journal collections at Bobst, Dibner, Offsite, Brause, and Courant. 2-3 business days depending on location of material. Allow for an additional 2 business days for delivery of offsite materials or Bobst material to Dibner Library or vice versa.
Scanning Students and faculty outside of NYC and/or if you only need an article or a couple of chapters. Book chapters, articles from journals, and government documents located in Bobst Library, IFA, ISAW, Dibner Library, Courant, or Jack Brause. 2-3 business days for Bobst materials. 3-5 business days for materials from other NYU Libraries.
Home Delivery Students and Faculty living outside of NYC or those who cannot come in person to the library. You can return items to the library either in person or by mail. General book and journal collections at Bobst, Dibner, Offsite, Brause, and Courant. 5-9 business days, depending on date of request, distance shipped, and location of material. We ship UPS Ground.

Locker Delivery for Pickup at Bobst and Dibner Libraries

You may choose to have your items delivered to lockers located in Bobst Library (floor LL2) or Dibner Library (lobby).

Locker Delivery is best for students and faculty who come to Washington Square or Tandon (Brooklyn) campus regularly.

Collections Available for Locker Delivery

  • General book and journal collections at Bobst, Dibner, Offsite, Brause, and Courant.

Delivery Time

2-3 business days depending upon materials requested, time of request and demand-level.

Service Details:

Requirements

Pick-up Process

Items will be checked out to your library account before we put them in the locker. All you need to do is pick up them up.

  • When your items are ready, we will email you. The email will include the locker number, location, and access instructions.

  • Please pick up your items within 5 business days of receiving the email. To ensure we have enough lockers for everyone:

    • We cannot provide extensions to the pickup window.

    • Books still in lockers after this time frame will be removed from your account and sent back to the stacks.

  • You may pick up items anytime between 7:30 AM - 9:30 PM, Monday through Friday.

Returning Materials

You are responsible for returning items to the library either in-person or via mail. You may renew items as needed.

Help Information

Contact us for help with this service at lib-circulation@nyu.edu

Scanning

You may request scans from Book chapters, articles from journals, and government documents located in Bobst Library, IFA, ISAW, Dibner Library, Courant, or Jack Brause.

Scanning is best for students and faculty outside of NYC and/or those who only need an article or a couple of chapters.

Delivery Time

2-3 days depending upon materials requested, time of request and demand-level

Service Details:

Requirements

  • To ensure fastest processing of your request, provide the most complete item citation, including page numbers and chapters. If you aren’t sure, we are happy to scan the table of contents for you.

  • Limit your requests to the smallest viable part of the text you need, up to a max of 50 pages. You are welcome to request more pages at another time.

  • No more than 5 items per week.

Delivery Process

You will be notified via your NYU email when your scan is ready.

Help Information

Contact us for help with this service at lib-deliveryservices@nyu.edu

Home Delivery (Faculty and PhD)

Collections Available for Home Delivery

  • General book and journal collections at Bobst, Dibner, Offsite, Brause, and Courant
  • AFC offsite CD and DVD, coming later in September

Home delivery is best for students and Faculty living outside of NYC or those who cannot come in person to the library.

You will need to return items to the library either in person or by mail.

Undergraduates and Master’s students will be able to use this service on September 30.

Delivery Time

Estimated delivery window is 5-9 days from time of request. Use our scanning or locker pick-up service if you need materials sooner.

In order to provide predictable delivery times and reduce shipping and handling costs, we ship items requested for home delivery based on the following schedule. All items are shipped UPS Ground.

If your last name begins with… items requested by TBD time with confirmed shipping address will be shipped via UPS Ground
A-G Sunday Tuesday
H-O Monday Wednesday
P-S Tuesday Thursday
T-Z Wednesday Friday

Service Details:

Requirements

  • We cannot ship to P.O. Boxes

  • Home delivery is only available in the continental U.S. 48. If you live outside of the continental US, consider using our scanning service or requesting help at one of our global campus or global sites locations, if you are near those locations.
  • Limit your requests to 5 items per week. If you place multiple orders within a few days, all items will be shipped together to reduce shipping costs.

Delivery Process

  • After we receive your request, we will contact you via your NYU email to confirm your shipping address. Please respond as quickly as possible. We must have shipping confirmation in order to ship your items.
  • You will receive an email notification when your requests are sent as well as a notice from UPS.

Returning Items

  • Items will be checked out to you when shipped. You are responsible for returning items to the library either in-person or via mail.

  • You may renew items as needed.

Help Information

Contact us for help with this service at lib-deliveryservices@nyu.edu