FAQs

• Can I borrow videos and CDs from the Library for use in my classes? How can I schedule viewings in the Library for groups of students?

  The Avery Fisher Center for Music and Media on the 2nd floor of Bobst Library provides previewing facilities for faculty. Faculty may also arrange for
  
  group viewing
  
  for up to 12 students in AFC. Videos and CDs may also be placed
  
  on reserve
  
  in AFC for individual viewing. Videos and CDs do not circulate; however, faculty may arrange for
  
  special loans
  
  of 24 hours for videos and one week for CDs. To make sure your video or CD is available, we suggest you contact the AFC at least one day in advance.

• Can I bring food or drink into the library?

  Foods and liquids that come into contact with books cause staining and damage. Crumbs and spills can attract rodents and insects, as well as damage computer equipment. Therefore, drinks are allowed, provided they are kept in covered containers. Eating is only allowed in the Lower Level 1 snack lounge. We ask everyone's cooperation in our efforts to preserve the library's collection.

• How can I speak to a subject specialist about my research question or project?

  Visit our list of subject specialists.

• How do I find out if the library has a specific book or journal?

  Use the Bobcat catalog to search by book title or journal title.

• How do I search BobCat?

  See BobCat Tutorials. Remember, the BobCat catalog has much more than books -- it searches for music, government documents, electronic journals, children's literature, and many other items.

• I lost some personal items. Where should I look?

  Lost and found is located in the public safety office.
  
  in the northwest corner of the main floor.

• If BobCat says a book I want is available but I can't find it, what can I do?

  Before reshelving, books are held in the staging areas located on the floor appropriate to the call number. You can ask a stacks staff member on that floor for assistance in locating a book in the staging area. If you can't find the item in the stacks even though the status of the book is "Available", you can request a book search. Fill out a "Quick Search" card (available by the doors to each wing of the stacks, as well as at 1st Floor Reference Center and at the Circulation desk) and turn it in at the north end of the Circulation desk on the first floor. A search will be conducted within 24 hours, and you will be notified of the initial search result via email or telephone.

• Is my journal article or periodical online?

  By searching BobCat
  , you can find out a periodical's location, either in the building or on the Internet.

• Is there a librarian who covers my discipline? How can I contact him/her?

  Visit our list of subject specialists.

• Is there anywhere I can get change to use the copy machines or printers?

  The circulation desk on the first floor will break large bills and provide up to $2.00 in coins.

• Is there security at Bobst?

  Bobst Library has NYU Public Safety officers stationed at the entry turnstiles. Contact the Public Safety Office at 212-998-1313.

• There's a link on one of the library pages that doesn't work-whom should I contact?

  E-mail Web Administrator.

• Where are the rest rooms?

  Restrooms are located in the north corners of the building on all but the main floor.

• Where can I find encyclopedias/dictionaries?

  QuickRef
  and
  Where can I get a refund for money lost in the copy machine or vending machine?

  If a copy machine makes poor copies or eats your money, or if a vending machine will not return your money, visit the Circulation Desk on the first floor for a refund.